Gipuzkoa combines an export-oriented, high-value-added industrial base, with the Alto Deba and Urola machine-tool cluster as a European benchmark, with a consolidated technology hub at the Gipuzkoa Science and Technology Park, with campuses in Miramón (Donostia-San Sebastián) and Hernani: 217 companies at the close of 2025 (+14% year-on-year), 1.826 million euros in combined revenue (+14%) and 7,138 people employed, of whom 2,765 (39%) work in R&D activities (source: Noticias de Gipuzkoa / APTE, 13-Jul-2026). That dual profile, precision industry with long export cycles alongside science-based technology companies, generates a growing volume of technical, regulatory and multilingual documentation that no generic search tool handles well. Summum IA deploys RAG solutions over internal documentation, conversational agents for commercial support and documentary copilots across the province, with the same methodological rigour we apply to every project, whether fully remote or with occasional on-site presence.
Gipuzkoa's machine-tool sector carries strategic weight well beyond its relative size: companies such as Danobatgroup (a Mondragón Corporation cooperative), Ibarmia, Juaristi and Goratu, largely grouped under the AFM Cluster, export most of their output and generate a constant volume of technical manuals, quality certificates, project documentation and commercial correspondence in several languages. According to Eustat, employment in extractive and manufacturing industry in Alto Deba grew 4.9% in 2023, confirming that industrial activity in the area continues to expand. That volume of documentation, often scattered across ERP systems, document managers and shared folders, is exactly the scenario where a RAG system (retrieval-augmented generation) delivers immediate value: it lets anyone on the team ask a question in plain language and get the exact answer, with the source cited, without depending on the colleague who wrote the original document still being reachable.
The second driver of demand is the Gipuzkoa Science and Technology Park itself. With 131 of its 217 companies operating in sectors as diverse as telecommunications, electronics, banking and transport (and the presence of large companies such as Telefónica and Iberdrola in Miramón), plus the research centres associated with Gipuzkoa's ecosystem (Ikerbasque, the CIC network of centres, Tecnalia, Cidetec), the need is less about industrial document volume and more about speed: technical and commercial teams that need a conversational assistant able to answer questions about proposals, product specifications or project status without interrupting a colleague. Summum IA designs conversational agents and documentary copilots tailored to that profile, with the same deployment discipline (functional blueprint, real-environment testing, monitoring dashboard) we apply across every project, without needing to permanently relocate technical staff to the province.
Any deployment that includes a conversational agent interacting with people, whether by voice or chat, must comply with Article 50 of EU Regulation 2024/1689 (AI Act) from its date of full application, 2 August 2026: disclosing unambiguously that it is an AI system and, when it generates audiovisual content, marking it technically as such. For Gipuzkoa companies with export activity within the EU, that compliance is neither optional nor local: it applies equally to a client in Munich as to one in Donostia. Summum IA delivers every project already prepared for that obligation from day one, and refers the broader AI Act regulatory risk assessment to Summum Consultoría, which signs off on that legal compliance layer across the whole group.
We map where your company's critical documentation lives (technical manuals, quality certificates, project documentation, multilingual commercial correspondence) and which repetitive questions consume the most time for your technical and commercial teams. The result is a clear prioritisation between RAG, conversational agent or documentary copilot based on the real use case, not the trend of the moment.
We define whether the project needs a RAG system over your existing documentation, a conversational agent for commercial or technical support, or a documentary copilot integrated into your daily workflow. We choose the language model and infrastructure (cloud-based or with specific data-residency requirements) according to the sensitivity of the information involved.
We connect the solution to your existing ERP, document manager or CRM via API or the MCP protocol, without requiring system migrations. We train the model with your sector's technical terminology (machine tools, precision manufacturing, technology services) and test it with real cases before moving to production.
We build the transparency mechanisms of Article 50 of EU Regulation 2024/1689 (AI-interaction notice, technical marking of generated content, audit logs) into any conversational component of the project, and coordinate the broader regulatory risk assessment with Summum Consultoría when the project requires it.
The operational detail: what we deliver as part of the work and what we keep alive afterwards.
Documentary and conversational use-case diagnosis
A report identifying where the company's critical documentation is located and which repetitive questions justify a RAG system, a conversational agent or a documentary copilot, prioritised by impact and effort.
RAG system over proprietary technical documentation
AI-augmented search engine trained on the company's manuals, certificates and project documentation, answering in plain language and citing the original source.
Conversational agent for commercial or technical support
Voice or chat assistant that answers questions about proposals, product specifications or project status, integrated with the existing CRM or ERP.
Documentary copilot integrated into the workflow
Assistant that drafts, summarises and classifies technical and commercial documentation within the tools the team already uses, without changing systems.
AI Act Article 50 compliance package
AI-interaction notice, technical marking of generated content and audit logs for any conversational component of the project.
Monitoring dashboard and periodic support
Usage and response-quality dashboard, with periodic performance review and retraining using real conversations and queries.
The technical RAG, agent and documentary copilot layer that Summum IA implements combines with the AI Act regulatory risk assessment carried out by Summum Consultoría: two separate, complementary layers so that a Gipuzkoa-based company can comply from day one without depending on a single provider for the entire project.
Because the technical documentation of sectors such as machine tools or precision industry is usually scattered across ERP systems, document managers and shared folders, in several languages and with very specific terminology. A RAG system lets you ask a question in plain language and get the exact answer with the source cited, instead of a list of documents you have to open one by one. It is especially useful when the person who wrote the original document is no longer available.
Yes. EU Regulation 2024/1689 (AI Act) applies directly across the whole European Union from 2 August 2026 for the Article 50 transparency obligations, regardless of where the company is established or where its customers are located within the EU. An exporting company in Gipuzkoa using a conversational agent with a client in Germany must meet exactly the same obligations as if the client were in Donostia.
No. Diagnosis, implementation and follow-up can be carried out entirely remotely, including discovery and training sessions by video call. We reserve occasional presence in the province for specific project milestones, for example going live or an in-person training session, when the project itself justifies it.
RAG answers questions about existing documentation citing the exact source; the conversational agent holds a full conversation (by voice or chat) and can execute actions in your systems, such as booking an appointment or checking an order status; the documentary copilot assists with drafting, summarising and classifying documents within the daily workflow. Many projects combine all three: RAG as the knowledge engine, an agent as the conversational interface and a copilot for internal documentary work.
The architecture is designed according to the sensitivity of the information: for documentation with reinforced confidentiality requirements (drawings, product certificates, client data) we evaluate deployment options with specific data residency or dedicated infrastructure. The regulatory risk assessment associated with personal-data processing is carried out by Summum Consultoría in coordination with the technical project.